Terms and Services
Terms and Conditions
If you have any questions regarding these Terms and Conditions, or if you have any questions, complaints, claims, or other legal concerns relating to STRYDE or its business, please contact info@strydewear.com.
DEFINITIONS
- “Account” – a registered user account with STRYDE WEAR LLC
- “Software” – website www.strydewear.com
- “Content” means any data, text, files, information, images, graphics, photos, links and other content or materials created and owned by STRYDE WEAR LLC.
- “Product” means any digital or physical product purchased through the STRYDE Software.
- “Seller” – means the brand you are purchasing from, STRYDE WEAR LLC.
- “Service” – members area of the STRYDE WEAR LLC website.
GENERAL TERMS OF USE
- Account Creation: Users must create an Account to use the Service.
- Age Requirement: Users must be at least 18 years old to use the Service in compliance with UAE legal requirements.
- Acceptable Use Policy: Users must use the Software in accordance with the Acceptable Use Policy.
- Account Responsibility: Users are responsible for all activities conducted through their Account and agree not to share, transfer, license, or assign their Account rights.
- Account Information: Users must provide accurate and complete information during registration and maintain its accuracy by updating as necessary.
RIGHTS & OWNERSHIP
The Software contains Content owned or licensed by STRYDE WEAR LLC. STRYDE Content is protected under copyright, trademark, patent, trade secret, and other applicable UAE laws. Users are prohibited from removing, altering, or concealing any copyright, trademark, or other proprietary rights notices accompanying the STRYDE Content.
The STRYDE name, logo, and associated marks are trademarks owned by the Seller and may not be copied, imitated, or used without prior written permission.
RETURNS TERMS
This Refund and Returns Policy applies to all products purchased through the STRYDE checkout. STRYDE acts as a platform for users to purchase products, forming a sales contract between the user and STRYDE. Confirmation of the sales contract is sent via email promptly after its conclusion.
We accept returns within 14 days of receiving the product.
Please follow the instructions below:
- Package the items carefully, ensuring there are no signs of wear, as returns showing signs of wear may be rejected.
- Include the original invoice inside the return package to ensure we can track it back to you.
Returning an Order within the UAE:
If you need to return an order, simply email support@strydewear.com with your order number and the item you wish to return. Once we receive the item, we will process a refund or reorder the size you have requested. Refunds may take 5-7 working days to appear in your bank account.
Returning an Order from Outside the UAE:
We accept returns from outside the UAE and can process full or partial refunds for items. Please note that international returns will be shipped at your own expense.
For inquiries, contact info@strydewear.com.
ACCEPTABLE USE POLICY
This policy governs user access to the Service and prohibits unlawful, fraudulent, or harmful activities. Users may not:
- Breach UAE laws or regulations.
- Harm minors or transmit harmful computer code.
- Abuse STRYDE staff or engage in unauthorized access or disruption of the Service.
Policy changes are effective upon amendment and users are expected to review updates periodically.
Privacy Policy
This privacy policy applies to STRYDE, a product of IAG ONLINE SERVICES LTD. It emphasizes confidentiality and compliance with UAE data protection laws. Information collected includes:
- Personal Information: Users' email addresses, names, and other provided details are collected for account creation and service provision.
- Public Information: Shared content is publicly accessible.
- Technical Information: Data such as IP addresses and browser details may be collected to enhance Service quality.
Information use includes personalized content delivery, service improvement, and technical problem resolution.
SHARING OF YOUR INFORMATION
STRYDE does not rent or sell user information to third parties outside STRYDE without consent, except as required by law. Anonymized data may be shared for service enhancement.
STORAGE AND PROCESSING
STRYDE employs reasonable measures to secure personal information, but cannot guarantee absolute security. Users are responsible for password confidentiality and access control.
CHILDREN'S PRIVACY
STRYDE does not knowingly collect information from children under 13 years of age. Parental consent is required for children's use of the Service.
COOKIES
STRYDE uses cookies to enhance user experience and track site usage. Users can manage cookie settings via their browser preferences.
YOUR DATA PROTECTION RIGHTS UNDER UAE LAW
Users have rights to access, correct, and delete personal information, and may object to its processing. Consent withdrawal does not affect prior lawful processing.
GENERAL
For questions or concerns, contact info@strydewear.com.
CHANGES TO OUR POLICIES
STRYDE may update policies periodically. Continued use of STRYDE after policy modifications constitutes acceptance.
